TECHNICALLYRETRO

Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services.

Information You Provide

• Account information (name, email, password)
• Billing and shipping addresses
• Payment information (processed securely through third parties)
• Contact form submissions and customer service communications
• Product reviews and ratings

Information Automatically Collected

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies
• IP address and general location data

How We Use Your Information

We use your information to provide, maintain, and improve our services:

• Process and fulfill your orders
• Communicate about your account and orders
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing

We don't sell your personal information. We may share information with:

Service Providers

• Payment processors (Stripe, PayPal)
• Shipping companies (Royal Mail, DPD)
• Email service providers
• Analytics services (Google Analytics)

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Session management and authentication
• Shopping cart functionality
• Security features

Analytics Cookies

• Website usage statistics
• Performance monitoring
• User behavior analysis

Marketing Cookies

• Personalized advertising
• Social media integration
• Email marketing optimization

You can control cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security audits and updates
• Limited employee access to personal data
• Secure data storage and backup systems

Your Rights

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Download your information in a portable format

Correction and Deletion

• Update or correct your information
• Request deletion of your account and data

Control and Consent

• Opt out of marketing communications
• Withdraw consent for data processing
• Object to certain uses of your data

To exercise these rights, contact us at privacy@technicallyretro.com

Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place to protect your information during such transfers.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Order records: 7 years for tax purposes
• Marketing data: Until you opt out
• Support communications: 3 years

Policy Changes

We may update this privacy policy periodically. We'll notify you of significant changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, contact us:

• Email: privacy@technicallyretro.com
• Address: Double Jump Retro Gaming Ltd, Gaming House, Retro Street, London, UK
• Phone: +44 (0)20 7946 0958