TECHNICALLYRETRO
Terms & Conditions
Effective Date: June 20, 2025
1. Agreement to Terms
By accessing and using TechnicallyRetro.com, you accept and agree to be bound by the terms and provision of this agreement. These Terms & Conditions apply to all visitors, users, and customers who access or use our service.
2. Use License
Permission is granted to temporarily download one copy of the materials on TechnicallyRetro.com for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
3. Product Information & Pricing
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
- All prices are listed in British Pounds (£) and include VAT where applicable
- We reserve the right to modify prices without prior notice
- Product availability is subject to change
- Pre-owned items are sold as-is with condition descriptions provided
Game Condition Ratings
For Cartridge-Based Games (SNES, N64, Game Boy, etc.):
- Boxed (Complete): Cartridge with box and manual (if available)
- Cartridge Only: Just the cartridge, no box or extras
For Disc-Based Games (PlayStation, Xbox, etc.):
- Excellent: Boxed with manual, no tears or rips on box or manual
- Good: Boxed with manual, box and manual may have some light damage
- Acceptable: Either boxed with no manual, poor condition box, or no manual included
General Quality Standards:
- All games are tested for functionality regardless of condition rating
- Condition descriptions are provided honestly and reflect the actual state of items
4. Orders & Payment
By placing an order, you offer to purchase a product subject to these Terms & Conditions. All orders are subject to availability and confirmation of the order price.
- We accept major credit cards and PayPal
- Payment is due at the time of order placement
- We reserve the right to refuse or cancel orders at our discretion
- Free standard delivery on orders over £30 to UK addresses
5. Product Warranty
TechnicallyRetro provides a comprehensive 6-month warranty on all retro gaming products to ensure customer satisfaction and product reliability.
Warranty Coverage
- Duration: 6 months from date of delivery
- Console Functionality: All consoles warranted to power on and play games properly
- Game Functionality: All games warranted to load and play without major defects
- Controller Functionality: All buttons, directional controls, and connections warranted to work
- Cable and Accessory Functionality: All included cables and accessories warranted to function as intended
Warranty Process
- Contact us within 6 months of purchase with order number and description of issue
- We will provide prepaid return shipping for warranty claims
- Items will be repaired, replaced, or refunded at our discretion
- Warranty covers manufacturing defects and functionality issues, not cosmetic wear
- Items must be returned in same condition as received (no additional damage)
Warranty Exclusions
- Damage caused by misuse, accidents, or modifications
- Normal wear and tear or cosmetic issues not affecting functionality
- Items purchased "as-is" or specifically noted as having defects
- Damage from shipping after warranty period begins
- Items damaged by customer after delivery
6. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the security of your account.
5A. Player Guild Membership Program
The Player Guild is TechnicallyRetro's loyalty membership program with specific terms and conditions. By joining the Player Guild, you agree to the following:
Membership Tiers & Benefits
- Bronze Tier: Starting membership with standard benefits
- Silver Tier: Automatic upgrade at £200 total spending with enhanced benefits
- Gold Tier: Automatic upgrade at £500 total spending with premium benefits
- Tier benefits include discounts, shipping thresholds, monthly deals, and loyalty point multipliers
- Tier status is calculated based on cumulative purchase history and cannot be transferred
Loyalty Points System
- Welcome Bonus: 1000 FREE loyalty points awarded upon signup, activated with first purchase of £19.99 or more
- Point Value: 1 loyalty point = £0.01 (1% cashback system)
- Earning Rate: 1 point per £1 spent on eligible purchases with tier multipliers (Bronze: 1x, Silver: 2x, Gold: 3x)
- Redemption: Points can only be used on TechnicallyRetro.com and cannot be transferred, sold, or exchanged for cash
- Promotional Offers: Additional bonus points may be awarded through email campaigns, special promotions, and seasonal offers
- Monthly Prize Draw: All active members are automatically entered into monthly prize draws for bonus points
- Expiration: Loyalty points do not expire but may be forfeited if account is closed or inactive for over 2 years
- Restrictions: Points cannot be earned on shipping costs, taxes, or gift card purchases
Member Responsibilities
- Maintain accurate account information including email address for communication
- One membership per person - duplicate accounts will result in program termination
- Comply with fair use policies - fraudulent activity will result in immediate account suspension
- Points and discounts are for personal use only and cannot be combined with other promotional offers unless specified
Program Modifications
- TechnicallyRetro reserves the right to modify, suspend, or terminate the Player Guild program at any time with 30 days notice
- Changes to tier requirements, benefits, or point values will be communicated via email and website updates
- Existing loyalty points will be honored for 12 months following any program termination
Termination
TechnicallyRetro may terminate Player Guild membership for violation of terms, fraudulent activity, or abuse of program benefits. Upon termination, all accumulated loyalty points and tier benefits are forfeited.
6. Product Condition & Authenticity
All retro gaming products are carefully inspected and authenticity verified. Condition ratings are provided for pre-owned items:
- Mint: Near-perfect condition with minimal wear
- Excellent: Very good condition with light wear
- Good: Functional with moderate wear
- Fair: Functional with significant wear
7. Disclaimer
The materials on TechnicallyRetro.com are provided on an 'as is' basis. TechnicallyRetro makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
8. Limitations
In no event shall TechnicallyRetro or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TechnicallyRetro's website, even if TechnicallyRetro or an authorized representative has been notified orally or in writing of the possibility of such damage.
9. Revisions
TechnicallyRetro may revise these Terms & Conditions at any time without notice. By using this website, you are agreeing to be bound by the current version of these Terms & Conditions.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: legal@technicallyretro.com
- Address: TechnicallyRetro Ltd, Gaming House, Retro Street, London, UK
- Phone: +44 (0)20 7946 0958